![]() If the card you want to use isn’t listed, follow the instructions on the screen to add a new card. If your card is unavailable and you get a message that your card is ineligible, try to order with a different card. You may get the code right away, but sometimes it can take up to 7 days. The code is the last 6 digits of the temporary hold called “GOOGLE” on your card statement. ![]() Next to the card that says “Verification needed,” click Verify Get code.If you don’t use Google Pay: Go to your account’s “Payment methods” page.If you have multiple accounts: Sign in to the account with the unavailable card.Before you use the card again, you must verify it: If your card is unavailable and the message says “verify on ,” or “verify in your Google Account’s payment methods,” your card is reported as stolen. Learn more about what to do if you permanently closed your payments profile. On the order, click Fix payment method.In the activity tab, find the order ID.On your computer, sign in to Google Pay.If you receive an error message, make sure you sign in from the same email account. Best no annual fee travel credit card: Discover it Miles Best balance transfer credit card: Citi Simplicity Card - No Late Fees Ever Best low interest. In your notification email, click Fix payment method. If your card gets declined, you can update your payment info within 7 days. If these options don’t work, the delivery carrier may return the package. You can also contact the delivery carrier to hold the package for pickup. Change your address with Google Support: If it’s too late to update your address, the agent can ask you to cancel the order and place a new one.Update your address on your “Order details” page: Update at most an hour after you place the order.If your shipping address is incomplete, you can: Then you receive an email that says your info isn't valid. If your shipping address is undeliverable, your order gets canceled. If the “Cancel order” button is missing, it’s too late to cancel. Check the tracking link of the delivery carrier.The email that says your order shipped.Important: If tracking ID is available in your area, you can track your order. On your computer, go to your “Order History” page.If there’s a delayed shipment, you get the shipping fee for that part of the shipment refunded. When you have multiple shipments in your order, the total shipping fee is split across the shipments. Tip: If you paid for expedited shipping and your order arrives late, you get a refund of the shipping fees for any delayed part of the shipment. Incorrect or incomplete shipping address.
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